Our new Chester-le-Street Service Centre is now open!

Located on the Drum Industrial Estate, Chester-le-Street – less than 20 minutes from the iconic Angel of the North – the new Durham Service Centre has an eight-bay workshop equipped to support the full range of RCVs and specialist equipment manufactured by Dennis Eagle and Terberg Matec UK. The facility offers comprehensive services, from routine inspections, MOTs, and preventative maintenance through to LOLER inspections, major repairs, and complete vehicle refurbishment, while also having a fully stocked parts warehouse and counter service.

“Across the Northeast, the demand for Dennis Eagle RCVs is only increasing. Durham is the ideal, well-connected location from which our expert engineers can support our valued customers,” said Geoff Rigg, Aftermarket Director, Dennis Eagle. “The new Service Centre reinforces our commitment to providing high-quality, technical aftermarket support. Our team of highly trained engineers is primed to assist our independent and local authority customers, including Durham County Council and Northumberland County Council, to ensure their equipment continues to work safely and productively, maximising operational efficiency and vehicle uptime.”

Keith Day, Managing Director of Dennis Eagle, and Geoff Rigg, Aftermarket Director at Dennis Eagle

We already have an established history with the area, having had a specialist centre for the repair and refurbishment of Dennis fire engines in Bowburn near Durham. To mark this local connection, a 1975 Dennis ‘D Series’ fire engine and a 1989 Dennis Delta RCV were at the Service Centre during its inauguration.

“Our heritage in Durham dates back to the 1900s when the local team provided aftermarket support for Dennis Specialist Vehicles and Dennis Eagle,” explained Geoff. “Dennis manufactured fire engines from 1908, with the final vehicle rolling off the production line in 2007. It’s fantastic to renew Durham’s connection with today’s Dennis Eagle product portfolio and continue this history of providing specialist technical support in the area.”

The latest addition to our UK-wide service network covers the region between our already established Service Centres in Cumbernauld, North Lanarkshire, and Leeds, Yorkshire. Well-connected with strong transportation links via the A1(M), it will also be home to a new team of field service engineers, broadening aftermarket coverage across the Northeast. 

Due to its location, the Chester-le-Street Service Centre will also become a regional training centre. Currently, many of our training courses are delivered from our Technical Training Centre in Warwick, with Chester–le-Street services now expanding to include specialist one-day courses for technicians in the North, spanning the entirety of Dennis Eagle’s and Terberg Matec UK’s product range.